*All memberships will auto-renew on the 5th of each month. Offer valid for the 12 calendar months from the date of sign-up or until cancelled whichever is later.
*All memberships will auto-renew on the 5th of each month. Cancellation requests must be submitted in writing to connect@novaraintegration no less than 30 days before before your subsequent renewal date.
We value your time and are committed to providing flexible, fair policies for all our clients.
Private Session and Group Class Cancellation Policies
Private Sessions: Cancel at least 24 hours in advance for a full refund or credit. No-shows or late cancelations are non-refundable.
Group Classes: Cancel at least 12 hours in advance for a refund or credit. No-shows or late cancelations are non-refundable.
Packages
Refunds for packages are available within 7 days of purchase if no classes have been used.
Once a class is used, the package becomes non-refundable.
Packages expire after their stated time frame and are non-transferable.
Membership Cancellations: all membership auto-renew on a monthly basis. You may cancel your membership through your Vagaro account. Memberships are not eligible for pro-rated refunds.
Business Cancellations: If we cancel a class, you’ll receive a full refund, reschedule, or class credit.
Emergencies: We understand sometimes, life happens—reach out if you need an exception: connect@novaraintegration.com with "Refund Request" in the subject line.